The short answer
Pawfinity is $55/mo billed annually for grooming or boarding, or $100/mo for both, with unlimited staff logins and no setup fee. For a facility that only needs booking and records, it is cheaper than Plug N Play. Plug N Play costs more because the plan also carries the phone system, payroll, contracts and a website.
What Pawfinity charges
Flat per business with unlimited calendars, staff logins, clients and pets — the price does not move as you hire. SMS, document storage and marketing are priced separately as add-ons.
| Groom & Train | $55/mo | billed annually — $60 monthly |
| Stay & Play | $55/mo | billed annually — $60 monthly |
| Royal | $100/mo | billed annually — $110 monthly; grooming + boarding |
| Plug N Play Professional | $100/mo | 15 staff accounts, per business — not per user |
Read from Pawfinity's own pricing page on 2026-08-09. Prices change — check theirs before you decide, and tell us if this page is out of date. Their free trial: 7 days, no credit card required.
Where Pawfinity is the better choice
Price, plainly. At $55/mo with unlimited staff, Pawfinity undercuts us for any facility that only needs booking, client records and invoicing — and they charge no setup fee either. They also price per business rather than per seat, which is the same principle we argue for. If your back office is already handled elsewhere and you like it, we are the more expensive answer.
Where Plug N Play is different
The plan includes the systems Pawfinity leaves you to buy: a business phone rail, staff email, e-signature, timesheets, payroll, a client learning library and a website builder. The comparison is only in our favour once you count what else you are paying for.
Side by side
Based on what each product lists publicly as of 2026-08-09. A blank is “not published”, not “bad at it”.
| Capability | Plug N Play | Pawfinity |
|---|---|---|
| Booking & scheduling | ||
| Invoicing & payments | ||
| Client portal / app | ||
| Two-way SMS | ||
| Business phone system | ||
| Staff email inboxes | ||
| CRM & sales pipeline | ||
| Training programs & progress | ||
| Client learning library | ||
| Contracts & e-signature | ||
| HR, scheduling & timesheets | ||
| Payroll | ||
| Website builder | ||
| Multi-location / franchise | ||
| Self-host / source access |
What switching actually involves
- 1You tell us what you run on now and what your week looks like.
- 2We build your workspace — services, staff, kennels, packages, forms — and import your clients, animals, vaccine records and history.
- 3You run both systems side by side for a couple of weeks. Nothing is cancelled until you say so.
- 4We move bookings across on a date you pick, and stay on the phone through the first busy weekend.
Common questions
Is Plug N Play cheaper than Pawfinity?
It depends on your size, and we will not pretend otherwise. Flat per business with unlimited calendars, staff logins, clients and pets — the price does not move as you hire. SMS, document storage and marketing are priced separately as add-ons. Plug N Play is $100/mo for up to 15 staff and $250/mo unlimited, per business. Small operations sometimes pay less elsewhere; teams and multi-location businesses almost always pay less here.
What does Pawfinity do better than Plug N Play?
Price, plainly. At $55/mo with unlimited staff, Pawfinity undercuts us for any facility that only needs booking, client records and invoicing — and they charge no setup fee either. They also price per business rather than per seat, which is the same principle we argue for. If your back office is already handled elsewhere and you like it, we are the more expensive answer.
Can I move my data from Pawfinity to Plug N Play?
Yes — clients, animals, vaccine records, appointment history and open invoices. We do the import as part of setting you up, and you keep running on your current system until the new one is right.
How long does switching take?
Most businesses are taking real bookings within the first week. The 30-day trial exists so you can run both in parallel rather than jumping.
See your own business in it before you decide
We will set up a workspace with your clients and your schedule in it, free for 30 days, while you keep running on Pawfinity.